We value the trust you place in Snehanjali.in. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Please Note: In order to provide our customers with the best possible services, our policies will be governed by this and going further the privacy policy would be updated on a regular basis to reflect the same. We would request you to please review this policy periodically, to be aware of any changes. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

 

Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Snehanjali.in. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. You would be receiving offers and mailers from us, in case you do not wish to receive, you can choose to unsubscribe from the same.

 

 

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. Snehanjali.in is not responsible for the privacy practices or the content of those linked websites.

 

Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access. We will endeavor to safeguard the confidentiality of your personal information; transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorised acts of third parties.

 

Warranty

For all products procured from www.Snehanjali.in , warranty and service are provided by the manufacturing companies through their authorised service providers in India.

 

No Reselling of Products and Services

You (B2B, Dealers) agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

Snehanjali electronics  (India) Pvt. Ltd. reserves the right to cancel bulk orders without prior notice and refund the balance amount after the deduction of processing fees (up to 4% on Invoice value, depending on the card use for this transaction) either done together or done through multiple orders.

Refund of bookings by customers for individual use or gifting purposes will not be impacted by Snehanjali electronics .Loyalty points are not applicable to bulk buyers, dealers, and resellers.

 

Payment & Returns

Snehanjali.in thanks you and values your purchase with us. This section describes Snehanjali.in policies on payments received from customers and returns to customers for products or services ordered.

 

Acceptable Methods of Payment

Presently payment methods available with Snehanjali.in are through Credit Cards, Debit Cards and Net banking only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. Snehanjali.in and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information. We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment.

 

Verified By VISA (VBV) and MasterCard Secure Code

With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The “extra level” is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified by VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.

 

Pricing

All offer prices on Snehanjali.in are all inclusive; there are no hidden charges whatsoever. You have to only pay the offer price that you see on our product page next to the specific product image.

 

Orders

After placing your valued order and making the payment, we would not be able to make any changes in the same. Also combining or adding orders once they have been placed would not be possible. Post shipment of your products, orders cannot be cancelled at all. In the event of non-delivery occured due to your mistake (wrong name, address or any other wrong information), Snehanjali.in would incur an extra cost for redelivery and the same would be claimed from you.

Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

 

Pre Orders

• Pre-Booking / Pre-ordered Amount Guarantee.
• If prices are increased after you ordered, the current price (Release Date effect) will be applicable on your order.
• The balance amount of your pre-booking / Pre-ordered should be paid before the shipment of your order.
• We are running Pre-Booking / Pre-ordered only on Net Banking, Debit and Credit Card.
• Condition applies only on pre-booking / Pre-ordered before its release date.
• If Pre-Booking / Pre-ordered orders are placed at the same time as regular orders, your online order status and shipping confirmation emails will include the Pre-Booking.
• Pre-Booked / Pre-ordered products are shipped separately, We will not send with any other booked products.
• We aim to deliver Pre-Booked / Pre-ordered products on or after the official launch date and as well as stock availability.
• Products on or after the official launch / release date or after sending Notifications for Balance payment and as well as stock availability.

 

 

Demonstration & Installation

Demonstration is provided by the manufacturing company and is provided on certain products only, in case of further clarifications, we would request to contact us on +91 9137527669/ +91 8928948285/86 or email us on wecare@snehanjali.in and we will be happy to clarify on the same. After delivery/receipt of product, the demonstration, if applicable, would happen after minimum 4 business days. Only the first demonstration would be on a complimentary basis.

Installation is provided by the manufacturing company’s authorised service center/franchisee only. For Split A/C, standard installation charges will apply; payable by the consumer directly to the company’s authorised service center/franchisee.

Inclusions in scope of work for Split A/c installation: – Installation of Indoor and Outdoor units, Interconnecting Indoor and Outdoor unit with piping.

Exclusions in scope of work for Split A/c Installation:- All masonry work, Supply and Installation of main power phase, electrical work, Leak testing if piping is already done by the consumer, no drilling holes in any of the pillars, dismantling charges if earlier Split A/c is present.

For other products, standard installation will be provided as per companies norms and is complimentary. After delivery/receipt of product, the installation would happen after minimum 4 business days. We would request you to kindly contact us on the above mentioned contact details for any assistance required.

 

 

Returns and Refunds

Snehanjali.in makes every effort to service the orders placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by calling us on +91 9137527669/ +91 8928948285/86 or email us on wecare@snehanjali.in. After acceptance of delivery of the product, Snehanjali.in will not entertain any returns or refund request.

Refund will be done within 10-15 working days from the date of request of refund.

After sales service is provided by the authorised service centers of the respective manufacturing companies. For product service requirement, kindly contact us on the above mentioned details for the same.

For any product/service available on sale on www.Snehanjali.in, the company does not assume any liability. Snehanjali.in is only in the business of providing products/services from manufacturers to customers at the destination of their choice in Mumbai. (Limited to mentioned cities limits only)

How to track your shipped Orders

You can track your order by selecting My Orders in My Account section, simply click on the order number and you will be provided with all the details of shipment and status. We also have a Track Your Order button at the header of our webpage, simply click on that and provide us with your order number, your email id would already be entered, just click on Submit and you will be provided with all the details of shipment and status.

Contact Us

We would request you to kindly contact us on +91 +91 9137527669/ +91 8928948285/86 or email us on wecare@snehanjali.infor online order queries, it would be our pleasure to assist you. Also by clicking on Contact Us on the top right side of our web page you will be provided with our contact details.