Terms of Use
Snehanjali.in provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any Snehanjali.in service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. Snehanjali.in reserves the right to change this Site and these terms and conditions at any time.Snehanjali.in retains the right to deny access to anyone who we believe has violated any of these Terms of Use. If you are under 18, you may use Snehanjali.in only with involvement of a parent or guardian.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING
Rules of Conduct On Site
| a) | You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. |
| b) | Snehanjali.in may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of Snehanjali.in violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person. |
| c) | Any information provided by you on this site shall not be misleading in any way. |
| d) | You may not post or transmit Content, (even if made in a joking, sarcastic or unintended manner), if it in any way: |
| · is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
· harasses or advocates harassment of another person; · promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; · infringes upon or violates any third party’s rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorised disclosure of a person’s name, email address, physical address or phone number) or rights of publicity]; · promotes an illegal or unauthorised copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; · contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page); · provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses · contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian). · tries to gain unauthorised access or exceeds the scope of authorised access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users; · Engages in commercial activities and/or sales without Snehanjali.in’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items related to the Sites. Throughout this Terms of Use,Snehanjali.in’s “prior written consent” means a communication coming from Snehanjali.in’s legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization; · interferes with another user’s use and enjoyment of the Sites or any other individual’s user and enjoyment of similar services; or · Refers to any website or URL that, in the sole discretion of Snehanjali.in, contains material that is inappropriate for the Sites, contains content that would be prohibited on the Sites, or violates the letter or spirit of these Terms of Use. |
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| e) | You must use the Sites in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorised uses of the Sites, including without limitation, collecting usernames and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited email and unauthorised framing of or linking to the Sites, are not permitted. This includes the unauthorised interception of the data stream coming from or going into the Sites, as well as attempting to gain unauthorised access to the Sites or exceeding your authorized access. |
| f) | You may not engage in advertising to, or solicitation of, other users through the Sites to buy or sell any products or services, including, but not limited to, products or services related to the Sites. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Sites. It is also a violation of these Terms of Use to use any information obtained from the Sites in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Sites without their prior explicit consent. In order to protect our users from such advertising or solicitation, Snehanjali.in reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period to a number which Snehanjali.in deems appropriate in its sole discretion. |
| g) | You understand that Snehanjali.in has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. |
| h) | Snehanjali.in reserves the right, but has no obligation, to monitor the materials Snehanjali.in reserves the right, but has no obligation, to monitor the materials posted in the public areas of the Sites. Snehanjali.in shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of Snehanjali.in, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE SITES AND IN YOUR PRIVATE MESSAGES. Please be advised that Content posted in public areas of the Sites does not necessarily reflect the views of Snehanjali.in. In no event shall Snehanjali.in assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Sites. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information. |
| i) | Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Snehanjali.in shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sites. |
| j) | It is possible that other users (including unauthorised users or “hackers”) may post or transmit offensive or obscene materials on the Sites and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Sites, and that the recipient may use such information to harass or injure you. Snehanjali.in does not approve of such unauthorised uses but by using the Sites you acknowledge and agree that Snehanjali.in is not responsible for the use of any personal information that you publicly disclose or share with others on the Sites. Please carefully select the type of information that you publicly disclose or share with others on the Sites. |
| k) | Snehanjali.in shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services). |
| l) | You are prohibited from violating or attempting to violate the security of the site including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorised to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. |
Snehanjali.in does not take responsibility or liability or warrant including but not limited to, the actions, products, content and services on Snehanjali.in website, which are linked through including but not limited to Affiliates and sites using Snehanjali.in APIs. In addition, Snehanjali.in provide links to the sites of affiliated companies and certain other businesses for which, Snehanjali.in is not responsible for examining or evaluating the products and services offered by them, and we do not warrant the offerings of, any of these businesses or individuals or the content of their website.
Links
This site may contain links to other web sites or you may be linked through other web sites (“Linked Sites”). The Linked Sites are for your convenience only and you access them at your own risk. We are not responsible for the content of the Linked Sites, whether or not Snehanjali.in is affiliated with sponsors of the sites.
We do not in any way endorse the Linked Sites.
We welcome links to this site. You may establish a hypertext link to this site, provided that the link does not state or imply any sponsorship or endorsement of your site by Snehanjali.in. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Snehanjali.in site, including any logos or characters, without the express written consent of the owner of the mark or materials. You must not frame or otherwise incorporate into another web site or present in conjunction with or juxtaposed against such a web site any of the content or other materials on the Snehanjali.in site without our prior written consent.
Disclaimer Of Warranties And Liability
This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided by Snehanjali.in “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Snehanjali.in does not warrant that:
– This website will be constantly available, or available at all; or
– The information on this website is complete, true, accurate or non-misleading.
Snehanjali.in will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website. Snehanjali.in does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communication sent from Snehanjali.in are free of viruses or other harmful components.
Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
All the products sold on Snehanjali.in are governed by different state laws and if Snehanjali.in is unable to deliver such products due to implications of different state laws, Snehanjali.in will return or will give credit for the amount received by Snehanjali.in from the sale of such product that could not be delivered to you.
You will be required to enter a valid phone number while placing an order on Snehanjali.in. By registering your phone number with us, you consent to be contacted by Snehanjali.in via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Snehanjali.in will not use your personal information to initiate any promotional phone calls or SMS’es.
While availing any of the payment method/s offered by Snehanjali.in, Snehanjali.in is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
- lack of authorization for any transaction/s,
- or exceeding the preset limit mutually agreed by you and between your “Bank/s”,
- or any payment issues arising out of the transaction,
- or decline of transaction for any other reason/s.
Your account
You agree that any use on the site is at your own risk and Snehanjali.in is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on Snehanjali.in are not for people below aged 18, however any products available for children below age 18, can be bought by adults.
Risk of loss
All items purchased from Snehanjali.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Pricing / typographical error
Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers’ prices of the product may vary. The price taken into consideration will be at the time of order confirmation and payment done by the customer. If Snehanjali.in comes across any such difference in pricing due to any issues, it has all the rights to rectify the same or cancel the order.
Credit card use
In a credit/debit card transaction you must use your own credit/debit card. Snehanjali.in will not be liable for any credit card fraud. The liability to use a card fraudently will be on the user and the onus to “prove otherwise” will be exclusively on the user. Snehanjali.in. You further agree and undertake to provide the correct and valid credit card details to Snehanjali.in
Snehanjali.in reserves the right to cancel any order placed using credit card which holds International billing address.
Cancellation of order
Snehanjali.in reserves the right to cancel any order without any explanation for doing so, under situation where Snehanjali.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Snehanjali.in policy or for any other reason. However, Snehanjali.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
If users/customers are not responding to our calls, emails or via any communication within the 3 to 4 days from date of purchased then Snehanjali.in has to right to cancel any order without any explanation.
Our contact
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to wecare@snehanjali.in contact no- +91 9137527669/ +91 8928948285/86
Privacy Policy
We value the trust you place in Snehanjali.in. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Please Note: In order to provide our customers with the best possible services, our policies will be governed by this and going further the privacy policy would be updated on a regular basis to reflect the same. We would request you to please review this policy periodically, to be aware of any changes. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
Collection of Personally Identifiable Information
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Snehanjali.in. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. You would be receiving offers and mailers from us, in case you do not wish to receive, you can choose to unsubscribe from the same.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. Snehanjali.in is not responsible for the privacy practices or the content of those linked websites.
Security Precautions
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access. We will endeavor to safeguard the confidentiality of your personal information; transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorised acts of third parties.
Warranty
For all products procured from www.Snehanjali.in , warranty and service are provided by the manufacturing companies through their authorised service providers in India.
No Reselling of Products and Services
You (B2B, Dealers) agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
Snehanjali electronics (India) Pvt. Ltd. reserves the right to cancel bulk orders without prior notice and refund the balance amount after the deduction of processing fees (up to 4% on Invoice value, depending on the card use for this transaction) either done together or done through multiple orders.
Refund of bookings by customers for individual use or gifting purposes will not be impacted by Snehanjali electronics .Loyalty points are not applicable to bulk buyers, dealers, and resellers.
Payment & Returns
Snehanjali.in thanks you and values your purchase with us. This section describes Snehanjali.in policies on payments received from customers and returns to customers for products or services ordered.
Acceptable Methods of Payment
Presently payment methods available with Snehanjali.in are through Credit Cards, Debit Cards and Net banking only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. Snehanjali.in and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information. We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment.
Verified By VISA (VBV) and MasterCard Secure Code
With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The “extra level” is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified by VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.
Pricing
All offer prices on Snehanjali.in are all inclusive; there are no hidden charges whatsoever. You have to only pay the offer price that you see on our product page next to the specific product image.
Orders
After placing your valued order and making the payment, we would not be able to make any changes in the same. Also combining or adding orders once they have been placed would not be possible. Post shipment of your products, orders cannot be cancelled at all. In the event of non-delivery occured due to your mistake (wrong name, address or any other wrong information), Snehanjali.in would incur an extra cost for redelivery and the same would be claimed from you.
Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
Pre Orders
- Pre-Booking / Pre-ordered Amount Guarantee.
- If prices are increased after you ordered, the current price (Release Date effect) will be applicable on your order.
- The balance amount of your pre-booking / Pre-ordered should be paid before the shipment of your order.
- We are running Pre-Booking / Pre-ordered only on Net Banking, Debit and Credit Card.
- Condition applies only on pre-booking / Pre-ordered before its release date.
- If Pre-Booking / Pre-ordered orders are placed at the same time as regular orders, your online order status and shipping confirmation emails will include the Pre-Booking.
- Pre-Booked / Pre-ordered products are shipped separately, We will not send with any other booked products.
- We aim to deliver Pre-Booked / Pre-ordered products on or after the official launch date and as well as stock availability.
- Products on or after the official launch / release date or after sending Notifications for Balance payment and as well as stock availability.
Demonstration & Installation
Demonstration is provided by the manufacturing company and is provided on certain products only, in case of further clarifications, we would request to contact us on +91 9137527669/ +91 8928948285/86 or email us on wecare@snehanjali.in and we will be happy to clarify on the same. After delivery/receipt of product, the demonstration, if applicable, would happen after minimum 4 business days. Only the first demonstration would be on a complimentary basis.
Installation is provided by the manufacturing company’s authorised service center/franchisee only. For Split A/C, standard installation charges will apply; payable by the consumer directly to the company’s authorised service center/franchisee.
Inclusions in scope of work for Split A/c installation: – Installation of Indoor and Outdoor units, Interconnecting Indoor and Outdoor unit with piping.
Exclusions in scope of work for Split A/c Installation:- All masonry work, Supply and Installation of main power phase, electrical work, Leak testing if piping is already done by the consumer, no drilling holes in any of the pillars, dismantling charges if earlier Split A/c is present.
For other products, standard installation will be provided as per companies norms and is complimentary. After delivery/receipt of product, the installation would happen after minimum 4 business days. We would request you to kindly contact us on the above mentioned contact details for any assistance required.
Returns and Refunds
Snehanjali.in makes every effort to service the orders placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by calling us on +91 9137527669/ +91 8928948285/86 or email us on wecare@snehanjali.in. After acceptance of delivery of the product, Snehanjali.in will not entertain any returns or refund request.
Refund will be done within 10-15 working days from the date of request of refund.
After sales service is provided by the authorised service centers of the respective manufacturing companies. For product service requirement, kindly contact us on the above mentioned details for the same.
For any product/service available on sale on www.Snehanjali.in, the company does not assume any liability. Snehanjali.in is only in the business of providing products/services from manufacturers to customers at the destination of their choice in Mumbai. (Limited to mentioned cities limits only)
How to track your shipped Orders
You can track your order by selecting My Orders in My Account section, simply click on the order number and you will be provided with all the details of shipment and status. We also have a Track Your Order button at the header of our webpage, simply click on that and provide us with your order number, your email id would already be entered, just click on Submit and you will be provided with all the details of shipment and status.
Contact Us
We would request you to kindly contact us on +91 +91 9137527669/ +91 8928948285/86 or email us on wecare@snehanjali.infor online order queries, it would be our pleasure to assist you. Also by clicking on Contact Us on the top right side of our web page you will be provided with our contact details.